'Error E1AD3212: You do not have sufficient privileges to perform this operation.' is seen following successful installation of Symantec System Recovery 2011 (SSR2011)

Spanish Keywords: "Error E1AD3212: No tiene los privilegios necesarios para realizar esta operación" se despliega después de un mensaje de instalación completa de Symantec System Recovery 2011 (SSR2011)
Fuente: http://www.symantec.com/business/support/index?page=content&id=TECH171216

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Technical Solution

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Problem

'Error E1AD3212: You do not have sufficient privileges to perform this operation.' is seen following successful installation of Symantec System Recovery 2011 (SSR2011). In addition, an EventID: 100 is recorded in the Application Log.

Error

Error E1AD3212: You do not have sufficient privileges to perform this operation.

Also receive:

Event ID:      100
Description:
Result (0xebab0005 18 ERROR_ERRORS_EXIST Args [2] Arg (0xbab0012 Result (0xec8f1775 16 VPRO_ERROR_START Args [2] Arg (0xbab000d 24 Symantec System Recovery) Arg (0xbab0012 Result (0xec8f1772 26 VPRO_ERROR_COMPONENT_SETUP Args [1] Arg (0xbab000d 24 Symantec.SpnRegistration);));)) Arg (0xbab0012 Result (0xebab03f1 14 ERROR_OS_ERROR Args [1] Arg (0xbab000d 21 Invalid class string.);));)
 

 

Solution

Following a successful installation of Symantec System Recovery 2011 and server restart, clicking on next during the welcome wizard causes the E1AD3212 to appear (Figure 1).

Figure 1:

  

Solution:

 

Manually register SPNREGISTER.DLL using the following command:

 

1. On a 64 bit Operating System

REGSVR32  ":\Program Files (x86)\Symantec\Symantec System Recovery\Agent\spnregister.dll"

 

2. On a 32 bit Operating System

 

REGSVR32 ":\Program Files\Symantec\Symantec System Recovery\Agent\spnregister.dll"

Legacy ID

336887

Article URL http://www.symantec.com/docs/TECH171216

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